FAQ (Frequently Asked Questions)

Amazing Designs is always trying to help you.

  FAQ HomeWindows Vista
 
 
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Q: Is Amazing Designs software compatible with Windows Vista 64-bit operating systems?
A: At this time, Amazing Designs software is compatible only with 32-bit Vista operating systems.  We are developing free updates that will add 64-bit compatibility.  If you would like to be notified when these updates are available, please click "register" at the bottom of this page to sign up for our e-newsletters.
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Q: Is Amazing Box MAX compatible with Windows Vista?
A:

Yes! Amazing Box MAX version 2.26 has been thoroughly tested by our Quality Assurance Team and works fabulously with the new Microsoft Vista operating system (OS). As always, our free updates and can be found on our website under Downloads.

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Q: Is Amazing Designs software compatible with Windows Vista?
A: Yes!  All Amazing Designs software is now Vista compatible.   Updates are available FREE online at www.amazingdesigns.com/en/downloads.  
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Q: Still have questions about using Amazing Designs programs with Vista?
A:

Some of the internal security settings of Windows® Vista may conflict with the running and functions of Amazing Designs® programs, even after installing the update.  These settings may be different among the various Vista versions.

Switching from standard “user” to “administrator”

  1. Start up and log in to your computer.
  2. Open the control panel and click to select User Accounts and Family Safety.
  3. Click to select User Accounts.
  4. Click to select Change your account type (keep in mind, if you are logged in as a “user” but have an “administrator” set up on this computer you will be required to enter the administrator password before proceeding.)
  5. Click continue.
  6. Click to select Administrator.
  7. Click Change Account Type.
  8. Close the control panel.

Turning off the User Account Control in a standard user account

  1. Open the control panel and click to select User Accounts and Family Safety.
  2. Click to select User Accounts.
  3. Click to select Turn User Account Control on or off (keep in mind, if you are logged in as a “user” but have an “administrator” set up on this computer you will be required to enter the administrator password before proceeding.)
  4. Click to remove the check from Use User Account Control (UAC) to help protect your computer.
  5. Click ok.
  6. You will be prompted to restart your computer.

Setting a program to run as “administrator”

  1. Right click on the start button at the lower left hand of the task bar.
  2. Click to select Explore from the pop up menu.
  3. Double left click on the Program files folder, then the Amazing Designs program that you want to run as “administrator” (i.e. Amazing Box MAX, etc. . . .)
  4. Right mouse click on the executable file ( ) and click to select Run as administrator from the pop up menu.
  5. The program will launch.
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Consumer Technical Support
For Amazing Designs technical questions and inquires not addressed in the FAQs, please use the online contact us form or call 866-336-8329. Hours: Monday - Friday, 9:00am - 6:30pm Central Standard Time. Please leave a message that includes your name, telephone number with area code and the nature of your request.