FAQ (Frequently Asked Questions)

Amazing Designs is always trying to help you.

  FAQ HomeEmbroidery Machine Formats
 
 
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Q: Does Amazing Designs software read ART format?
A:

Amazing Designs software currently reads Artista ART format versions 1-3. ART version 4 designs will not be read by our programs.  If possible, convert these designs to version 1-3, or to another format suchas PES or JEF.

When our software is updated to read ART version 4, this update will be available as a free download for Amazing Design software owners.

To be notified when this update is available, please click "register" below to sign up for our e-newsletter.

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Q: Which format will work with my embroidery machine?
A:

Here is a general list of formats and machine brands. Please refer to your machine owner's manual for the format(s) compatible with your specific machine model.  If you are unsure, please consult your dealer or give us a call at 866-336-8329.

PES - Babylock/Brother

SEW - Elna/New Home

HUS - Viking 1+

SHV - Viking Designer

ART - Bernina Artista

JEF - Janome 10,000

XXX - Singer

PCS - Pfaff

EMD - Elna/Singer

VIP - Viking/Pfaff

DST - Tajima

CSD - Singer

PSW - Singer

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Consumer Technical Support
For Amazing Designs technical questions and inquires not addressed in the FAQs, please use the online contact us form or call 866-336-8329. Hours: Monday - Friday, 9:00am - 6:30pm Central Standard Time. Please leave a message that includes your name, telephone number with area code and the nature of your request.