FAQ (Frequently Asked Questions)

Amazing Designs is always trying to help you.

  FAQ HomeGreat Notions
 
 
Q: I received an email from Great Notions saying they will no longer support my Amazing Designs software. What does this mean?
A:

Amazing Designs and Tacony Corporation will continue to provide full technical support for the retired Amazing Designs software programs developed by Great Notions (prior to January 2006.) These include all versions of the following titles:

  • Smart Sizer
  • Size Express
  • Magnificent Monograms
  • Lettering Pro
  • Click 'N Stitch
  • The Amazing Box*
  • Mini Amazing Box

Great Notions stopped providing technical support for these products when they ended their vendor relationship with Amazing Designs in January 2006, but continued to supply activation codes. Amazing Designs relies on Great Notions for any activation codes for the products listed above, and we are unsure of whether Great Notions will continue to supply them after January 1, 2008. Great Notions has not responded to our requests for this assurance.

If you have not activated any retired software products, please do so before January 1, 2008. As we have not heard from Great Notions, we cannot guarantee the availability of activations after January 1, 2008.

If you have been thinking about switching from the old Amazing Designs platform to the newest software products, now is a great time to try Edit 'N Stitch, Digitize 'N Stitch and Personalize 'N Stitch.  Free trials can be downloaded form the "Free Downloads" section of this website.  With these great products, you can be comfortable knowing all of the support you need will always be available from in-house experts at Amazing Designs.

*Does not include Amazing Box MAX

back to top

Ordering Problems?
If you are experiencing problems with your order please click here.

Consumer Technical Support
For Amazing Designs technical questions and inquires not addressed in the FAQs, please use the online contact us form or call 866-336-8329. Hours: Monday - Friday, 9:00am - 6:30pm Central Standard Time. Please leave a message that includes your name, telephone number with area code and the nature of your request.